At Maxpower HVAC, we’re committed to providing fast and reliable delivery for all your HVAC equipment and product needs. Please review our shipping guidelines to better understand how we get your order to you.

Order Processing Times

• All orders are processed within 1-2 business days (excluding weekends and holidays).
• Orders placed after 2 PM (local warehouse time) will be processed on the next business day.
• If we experience a high volume of orders, processing may take slightly longer, but we’ll notify you of any delays.

Shipping Options & Delivery Times

We offer multiple shipping options to suit your needs, including:

• Standard Shipping: Estimated delivery within 5-7 business days.
• Expedited Shipping: Estimated delivery within 2-3 business days.
• Overnight Shipping: Orders will arrive the next business day (if placed before the cutoff time).

Please note that delivery times are estimates and may vary based on your location and carrier availability.

Shipping Costs

Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. Free shipping promotions, if available, will be applied automatically.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment’s progress on the carrier’s website.

Shipping Restrictions

• We currently ship only within the United States. For international shipping inquiries, please contact our customer service team.
• We cannot ship to P.O. boxes or APO/FPO addresses.

Damaged or Missing Items

At Maxpower HVAC, we take great care in packaging your order. However, if your shipment arrives damaged or incomplete:

1. Inspect your package upon delivery.
2. Report any damages or missing items to us within 72 hours of receipt.
3. Keep all packaging materials and damaged goods, as they may be required for claim processing.

We’ll work quickly to resolve the issue and ensure you receive what you ordered.

Delays & Exceptions

While we strive to meet all delivery timelines, unexpected delays may occur due to weather, carrier issues, or other circumstances beyond our control. We appreciate your understanding in these situations.

Contact Us

If you have questions about your shipment or need assistance, our customer support team is here to help. Contact us at [insert contact info] for quick and friendly service.